Telemedicine

Telemedicine App

Connecting with your provider

Now you can easily get the care you need from the providers you trust right on your smartphone. Hale is an app that will guide you through a series of questions based on your symptoms. It is designed to collect the information your provider needs for triage.  You can also attach photos or videos to help tell the whole story. 

Your health, all in one place

Hale organizes your health concerns into case cards so you can easily access case histories, review treatment plans, read related health education materials, and respond to requests from your provider.

A picture is worth a thousand words

Live video visits let you to receive convenient care- wherever you happen to be. Simply join a visit scheduled by your provider right through the Hale Health app on your mobile device.

Start feeling better with education content from Mayo Clinic

Get answers you know you can trust. Your provider can send articles from Mayo Clinic related to a specific case to help you better understand symptoms, labs, diagnoses and care plans.

Hale is free, easy to use, and secure. Get started today!

Benefits of Telemedicine

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Can't make it to the office for a follow-up appointment? No problem, we will come to you with our app to address any concerns.

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Easy to use and free app

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Convenient, fast, follow-ups allows more patients to seek care faster and sooner, decreasing potential negative outcomes

Who can use the app?

Established Patients and

Non-Established Patients


Call for any questions or support

Call the office 315-724-6144 for support or questions

What we treat with Telemedicine

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Abrasion

Acne

Allergies

Bites and Stings

Body Aches

Bronchitis

Burn/Sunburn

Cold Sore

Cough

Dehydration

Hives

Itchy Eyes

Lice/Scabies

Medication Refills

Mild Lacerations

Diarrhea

Fever

Flu

Gastrointestinal Ailments

Headaches

Nasal Congestion

Nausea/Vomiting

Pink Eye/Sty

Rash

Respiratory Infections

Ring Worm/Candida Dermatitis

Sinus Infections

Sore Throat

Sprains 

Upper Respiratory Infection

When you should use Telemedicine

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If you are unable to visit us physically at the primary care office, this can be a great alternative for non-urgent matters. Use telemedicine for situations such as:


  • Non-urgent illness
  • Not feeling well 
  • Can't get time off from work, can schedule appointments on your break
  • Want a second opinion
  • When traveling and want to avoid out-of-network costs
  • Have a question about your health
  • If you are experiencing a medical emergency call 911 immediately